Support · Texas Holdem Tutor

Texas Holdem Tutor support

Email support@carportgames.com and a real person replies within two business days. Include your device, your iOS version, what happened and what you expected — that is usually enough to answer in one message.

Write to us

support@carportgames.com

Please say Texas Holdem Tutor in the subject line — it is the fastest way to get your message to the right place.

Include these five things

  • The app: Texas Holdem Tutor
  • Your device, for example iPhone 15 Pro
  • Your iOS version
  • What happened
  • What you expected instead

If a hand played out wrongly, the hand itself — your cards, the board, the action — helps enormously.

Texas Holdem Tutor

Common questions

My saved game and lesson progress vanished. Can you restore it?

No, and the reason is deliberate: the app keeps saved games, lesson progress and quiz results only on your device and never makes a network call. There is no account and no server copy, so there is nothing to restore from. Deleting or reinstalling the app clears it permanently.

How do I change the coach mode?

In settings, under Dealer Coach. There are four: Full walkthrough talks through every decision, Hints only gives you a nudge, Test me makes you choose first and then grades the choice, and Off leaves you to play. You can switch at any time, mid-session included.

The coach stopped explaining as much as it used to.

That is intended. As you show you have got a concept, the coach shortens its wording rather than repeating the full explanation every hand, and eventually offers to step back further. If you would rather have the long form again, set the mode back to full walkthrough.

Why is money being taken out of the pot?

That is the rake, and it is in the game on purpose. Ten percent up to a $5 cap, plus a $1 jackpot drop, comes out of every pot that sees a flop — the same shape as a typical live $1/$2 game.

Most practice apps leave it out, which quietly teaches you that marginal pots are worth more than they are. What the house takes is part of what the game costs.

Why $200 for the buy-in?

It is 100 big blinds at $1/$2, which is the usual rule of thumb for a full buy-in. The buy-in screen explains it, and you can slide to a different amount — stack depth genuinely changes how hands should be played, which is part of what the app is teaching.

How many lessons are there?

Eighteen lessons and six quizzes, across rules and mechanics, casino procedure and etiquette, betting, position, pot odds and reading opponents. Progress is tracked on the lessons screen, along with the eight-point "Before You Sit Down" checklist.

What are the live-habit drills?

Two habits that are hard to build once you are already at a table: a twenty-second decision clock, so you learn to act at live pace, and a verbal betting drill, so declaring your action out loud is automatic before it costs you anything.

Are there in-app purchases or ads?

Neither. One purchase covers the whole app — no chip packs, no hint bundles, no subscription, no advertising.

Why is it rated 18+?

Apple rates any app that depicts simulated gambling 18+, whether or not real money is involved. This one simulates a cardroom table, so it carries that rating.

How do I request a refund?

Refunds go through Apple, not us — we never see your payment details. Use reportaproblem.apple.com with the Apple Account that bought the app. If something was broken, please tell us as well so it gets fixed.

What it teaches

The full breakdown of what is in the app.

Your data

The app makes no network calls. Here is the policy anyway.

Entertainment only. Carport Games titles are for entertainment only. They do not offer real-money gambling or an opportunity to win real money or prizes.